Kristine Chong, Director of UX
Kristine Chong, Director of UX
Kristine Chong, Director of UX

UX Leader / Systems Thinker / Strategic Partner / Relentless Problem Solver

About Kristine.

In over a decade, I’ve gained hands-on experience across multiple industries including education, retail management, marketing, real estate, business advocacy, and UX/UI design. What sets me apart is my ability to immerse myself into any work environment, actively listen, ask thoughtful questions, and influence broader conversations.

Deeply curious, I leverage data and information to drive everyday decisions, often guided by a clear process and plan. My fascination with creativity and social behavior led me to take art classes in my youth, experiment with HTML/CSS on MySpace, and eventually earn a degree in Film & Media Studies with a minor in Sociology.

As a UX Leader, I advocate for a strategic approach that examines systems, identifies underlying issues, and crafts end-to-end solutions. This methodology challenges the status quo and paves the way for innovative experiences that better serve users throughout their journey.

I’m constantly in the pursuit of knowledge and exploring new ways to leverage my diverse background and natural strengths. If my journey resonates with you, please reach out—I’d love to connect!

Personal Interests

A few of my favorite activities.

🎤

Comedy Shows

I love a good laugh and enjoy watching sketch, improv, and standup comedy. I recently saw Jimmy O. Yang, Taylor Tomlinson, and Hannah Berner and look forward to seeing Jeff Arcuri in 2026.

🎤

Comedy Shows

I love a good laugh and enjoy watching sketch, improv, and standup comedy. I recently saw Jimmy O. Yang, Taylor Tomlinson, and Hannah Berner and look forward to seeing Jeff Arcuri in 2026.

🎤

Comedy Shows

I love a good laugh and enjoy watching sketch, improv, and standup comedy. I recently saw Jimmy O. Yang, Taylor Tomlinson, and Hannah Berner and look forward to seeing Jeff Arcuri in 2026.

🍕

Event Planning

I enjoy hosting get-togethers and curate outings to explore new restaurants and hidden bars with friends. Every year, I host a holiday dinner at a nice restaurant, where we get to dress up, exchange gifts, and celebrate the year.

🍕

Event Planning

I enjoy hosting get-togethers and curate outings to explore new restaurants and hidden bars with friends. Every year, I host a holiday dinner at a nice restaurant, where we get to dress up, exchange gifts, and celebrate the year.

🍕

Event Planning

I enjoy hosting get-togethers and curate outings to explore new restaurants and hidden bars with friends. Every year, I host a holiday dinner at a nice restaurant, where we get to dress up, exchange gifts, and celebrate the year.

🏋️‍♀️

Fitness & Well-Being

One of my personal areas of focus is health and wellness. I recently worked with a fitness coach on strength training and am happy to have developed a healthy workout routine that makes me feel stronger, more balanced, and energized.

🏋️‍♀️

Fitness & Well-Being

One of my personal areas of focus is health and wellness. I recently worked with a fitness coach on strength training and am happy to have developed a healthy workout routine that makes me feel stronger, more balanced, and energized.

🏋️‍♀️

Fitness & Well-Being

One of my personal areas of focus is health and wellness. I recently worked with a fitness coach on strength training and am happy to have developed a healthy workout routine that makes me feel stronger, more balanced, and energized.

Professional Style

My style is process-oriented and methodical.

Leadership Principles

My leadership is anchored in four core values: Collaboration, Curiosity, Empathy, and Integrity.

Leadership Principles

My leadership is anchored in four core values: Collaboration, Curiosity, Empathy, and Integrity.

Leadership Principles

My leadership is anchored in four core values: Collaboration, Curiosity, Empathy, and Integrity.

Building Enterprise UX Operations at Scale

At Walmart, I standardized ways of working for UX managers, stakeholders, designers, researchers, and operations.

Building Enterprise UX Operations at Scale

At Walmart, I standardized ways of working for UX managers, stakeholders, designers, researchers, and operations.

Building Enterprise UX Operations at Scale

At Walmart, I standardized ways of working for UX managers, stakeholders, designers, researchers, and operations.

Copyright 2026 Kristine Chong. All Rights Reserved.

Copyright 2026 Kristine Chong. All Rights Reserved.

Copyright 2026 Kristine Chong. All Rights Reserved.