- Strategic UX and Enterprise Design Leader with a track record of driving enterprise-wide design transformation across corporate, agency, and startup environments.
Proven ability to lead high-performing, cross-functional teams and advocate for UX strategies that balance user needs with business goals.
Adept at aligning design operations with organizational priorities, delivering measurable outcomes—including multimillion-dollar cost savings—and elevating user engagement at scale.
Leadership Experience
Tribevest
Head of Product & UX
2025
Led product strategy and UX vision for a fintech platform, aligning fundraising strategy, product vision, and scalable experience design.
Managed UX team resourcing through a third-party product agency, balancing scope, schedule, resources, and UX quality with fundraising metrics.
Applied AI-assisted synthesis to map operational workflows, uncover automation opportunities, and reduce risk.
Worked closely with executive leadership on multi-million-dollar Series A fundraising, influencing the company position on product vision, differentiation, and growth to secure funding from investors.
Whirlpool
Principal UX Designer
2024 - 2025
Led design operations across North America, Latin America, and Asia to streamline UX workflows for 5 global brands.
Unified research-to-handoff workflows for 50+ designers and managers, launching a central repository that improved collaboration and operational efficiency.
Partnered with senior managers and designers to assess process gaps and delivered presentations and guidelines that increased operational efficiency and alignment with business priorities.
Walmart
Senior Design Manager II - Enterprise Platforms
2023 - 2024
Led an 18-product enterprise portfolio and a distributed 12-person UX team within Global Governance and Corporate Responsibility, scaling team operations and delivering $75M in cost avoidance.
Re-architected legacy workflows to eliminate redundant tools, reduce compliance friction, and improve usability across global teams.
Established delivery standards, intake processes, and quality benchmarks to increase predictability.
Developed strong partnerships with Product and Engineering leaders, influencing capability prioritization and roadmap definition.
Presented strategic UX roadmaps and insights to 300+ global stakeholders, driving executive alignment on experience-led transformation.
Mentored high-performing designers through structured design and performance feedback.
Walmart
Senior Design Manager I - Enterprise Platforms
2022 - 2023
Led UX portfolio of enterprise platforms serving 1.6M associates and thousands of external partners, strengthening UX standards and team performance.
Directed UX strategy across enterprise solutions supporting 4,700 stores, 55K nonprofit partners, and 6K suppliers.
Influenced cross-functional prioritization decisions, balancing technical constraints, business goals, and long-term UX scalability.
Established peer–to-peer office hours that improved skill development for 30+ designers across six domains.
Achieved a 97 NPS for the UX team (vs. org average of 72), reflecting strong trust, partnership, and delivery quality.
Walmart
UX Lead - Enterprise Tools
2021 - 2022
Led hands-on design for enterprise internal tools and established scalable frameworks for cross-team consistency.
Led design for an internal app store, resulting in $430k license cost avoidance and increasing web traffic to 76k+ visits.
Designed centralized tech support workflows, reducing 3.5k support tickets monthly, avoiding $422k in support tickets, and increasing adoption to 120k page visits.
Delivered 12+ templates for 100+ designers, standardizing ways of working across 4 teams.
Designed complex workflows, information architecture, and UI patterns for enterprise systems.
Design Experience
Particle Design Agency
Senior UX Designer
April 2021 - July 2021
Partnered with corporate clients including Intel, Siemens, and VinFast.
Transferred 8+ design files and 100+ design system components from Sketch to Figma.
Presented to 20+ stakeholders, articulating research and UX best practices.
Tribevest (Startup)
Founding Product Designer
August 2020 - July 2021
Worked as the sole Product Designer with Tribevest, an early seed startup whose mission is to democratize group investing. Conducted research to inform user flows and partnered with Product and Engineering to deliver mockups, user journeys, information architecture, and a design system.
Doorvest (Startup)
Product Designer
March 2020 - July 2020
Worked as the sole designer with Doorvest, an early seed startup whose mission is to democratize real estate investing. Designed a landing page, increasing lead generation by 6x and reducing the bounce rate by 30% within the first week of launch.
Friends of Andrew Yang (Presidential Campaign)
Volunteer UX/UI Designer
August 2019 - February 2020
Volunteered with the Tech Team for Andrew Yang's 2020 U.S. Presidential Campaign. Designed event map and leaderboard experiences in collaboration with the tech team and campaign staff, increasing national volunteer engagement.
Skills
Leadership | Communication and Influence, Cross-functional Collaboration, Stakeholder Management, Project Management, Team Development
UX Strategy | UX Operations, Planning & Prioritization, UX Roadmaps
Design | End-to-End Design, Service Design, Experience Mapping, Information Architecture, Interaction Design, Design Systems, Prototyping, Visual Design, Wireframing
UX Tools | Figma, Framer, Miro, Mural
Education
Occidental College, Bachelor of Arts
Art History & Visual Arts Major, Sociology Minor
Nielsen Norman Group
UX Management
UCLA Extension
UX/UI Design
Awards
Walmart - Making the Difference Award
Recognized for significant contributions to Walmart’s success in FY23 Q2.
Walmart - Honorable Mention
Recognition across Walmart’s Associate Digital Experience team for strong collaboration in FY23.
Explore Work
Selected examples highlighting process and impact
